Terms and Agreement

Delivery and Pickup

  • Our standard rental period is for all day, typically from [Start Time] to [End Time].
  • Extended rentals beyond the standard period may be available for an additional fee. Please inquire during the booking process.
  • Pick-up of the rental equipment must occur by the designated end time of your reservation. Late pick-up fees may apply.
  • We offer free drop-off of your rental equipment at the same location as the pick-up.
  • Similar to pick-up, free drop-off applies within our designated delivery zone.
  • Customers residing outside the designated delivery zone may be subject to a delivery fee.
  • We offer free pick-up of your rental equipment within a designated delivery zone surrounding our facility.
  • The specific delivery zone will be outlined on our website and during the booking process.
  • Pick-up times may vary depending on delivery schedules. We will work with you to schedule a convenient pick-up window.
  • Customers residing outside the designated delivery zone may be subject to a delivery fee.
  • Our free set-up service includes inflating the rental equipment, securing it to the ground, and providing safety instructions.
  • We are not responsible for setting up equipment on uneven, unsafe, or improper surfaces. A suitable location for set-up must be prepared by the customer prior to our arrival.
  • Additional fees may apply for set-up requiring special considerations, such as on rooftops, decks, or uneven terrain.

Site Preperation

You are responsible for securing a safe and appropriate location for the inflatable rental. The surface must be:

  • Level: The inflatable cannot be set up on a slope exceeding 6 inches per 10 feet.
  • Clear: The area must be free of rocks, sticks, debris, animal waste, or any other sharp objects that could damage the inflatable.
  • Free of Obstructions: There should be a minimum of 15 feet clearance above the inflatable for power lines, tree branches, or other overhead hazards.
  • Large Enough: The designated area must be big enough to accommodate the entire inflatable rental, including an additional 5 feet of clearance on all sides for safety purposes.
  • You are responsible for contacting your local utility company to mark any underground utilities (gas lines, electrical lines, etc.) in the designated setup area before our arrival.
  • We will not set up the inflatable on any location with unmarked underground utilities.
  • We can set up inflatables on various surfaces, including grass, concrete, and asphalt.
  • If setting up on a hard surface like concrete or asphalt, it is recommended to sweep the area clean to prevent punctures or tears.
  • We may not be able to set up inflatables on loose gravel, sand, or uneven surfaces. Please inquire if you have any concerns about your chosen location.
  • Some inflatable rentals require access to a standard 110-watt electrical outlet within 100 feet of the setup location.
  • The outlet should be dedicated and not shared with other high-powered appliances.
  • We will specify if an outlet is needed during the booking process for the chosen inflatable.
  • You are responsible for ensuring the designated setup area meets all the criteria outlined above.
  • We reserve the right to refuse setup if the location is deemed unsafe or unsuitable.
  • In such cases, a cancellation fee may apply depending on the notice provided.

Payment

  • Full payment is required at the time of booking to secure your reservation.
  • We accept major credit cards, including Visa, Mastercard, Discover, and American Express.
  • We do not currently accept checks as a form of payment.

All applicable sales taxes will be added to your final rental price during the booking process.

  • When using a credit card, you authorize 803 Rentals to charge the total rental amount, including taxes and any applicable fees, to the provided card.
  • We utilize secure payment processing systems to ensure your financial information remains confidential.

By booking an inflatable rental with 803 Rentals, you agree to the terms and conditions outlined above.

If you have any questions regarding payment options, please contact us before placing your reservation.